Do you share Software Group’s mission?

Do you think that our clients can benefit from your expertise?

Do you have the ambition to help to change the world?

Or maybe you are excited about what we do and want to learn about us.

Upload your CV and let us know how you think you can help! 

  • Senior Functional QA Engineer

    Ref#: 43
    Software Group is looking for experience Functional QA Engineers for its Head Quaters in Sofia

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications)
    • At least 2 years of experience in manual/functional QA or as a technical support specialist
    • Good understanding of the software development process
    • Experience in preparing and handling technical documentation
    • Experience using Jira, TestLink, X-Studio or other bug or test tracking system
    • Knowledge in SQL/XML/HTML/JavaScript would be an advantage
    • Experience in the banking or financial systems domain would be an advantage
    • C2 or higher level in English
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  • Project Manager

    Ref#: 23
    Software Group is looking to hire a Project Manager for our office in Sofia

    Responsible for the for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with Software Group strategy, commitments and goals.

    The Project Management role is to help the process of solutions implementations in a cost-effective way by determining the requirements of a project and communicating them clearly to all stakeholders, facilitators and partners.

    The core skill of the Project manager is requirements and scope management for developing IT solutions to business problems and fulfilling business needs.

    Skilled Project manager has to drive the whole project delivery lifecycle from initiation and analysis through design, development and testing and finishing with deployment and closure.

    Main responsibilities:

    • Lead the planning and implementation of project within agreed parameters of cost, timescales, and quality
    • Facilitate the definition of project scope, goals and deliverables
    • Define project tasks and resource requirements
    • Develop full scale project plans
    • Manage project scope and budget
    • Manage project resources
    • Plan and schedule project timelines
    • Track project deliverables using appropriate tools
    • Manage the change control procedure in collaboration with project stakeholders
    • Provide direction and support to project team
    • Quality management
    • Constantly monitor and report on progress of the project to all stakeholders
    • Present reports defining project progress, problems and solutions
    • Analyze and manage project risk and issues
    • Project evaluations and assessment of results

    Requirements:

    • Master or Bachelor’s degree (Computer Science, Economics, Management will be advantage)
    • At least 3 years of experience in Project Management in the software industry and good understanding of IT fundamentals
    • Experience in requirements development, customer interaction and compilation of multi-source information
    • Knowledge of both theoretical and practical aspects of project management
    • Knowledge of project management techniques and tools
    • Proven experience in people and communication management, strategic planning, risk and change management
    • Proficient in working with project management software
    • Critical thinking and problem solving skills
    • Highly organized
    • Able to work under pressure and meet the deadlines
    • Able to work with a high degree of autonomy to realize objectives
    • Able to resolve conflicting situations
    • Able to work with a high degree of flexibility and initiative
    • Able to prioritize and analyze
    • Leadership qualities
    • Creative
    • Self-motivated
    • Good inter-personal skills
    • Stress tolerance
    • Requirements analysis skills
    • The following will be an advantage:

               - Certification in project management (e.g. PMP, PPRINCE2, etc.) or equivalent

               - Knowledge of Temenos T24 and the microfinance domain

    • Excellent communication skills
    • Fluent in English. Good spoken French and/or Spanish will be considered as an advantage
    • Ability to work in a team
    • Result orientation and efficiency
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  • Global Software Support Engineer (2nd Level Support) - Sofia

    Ref#: GSSE/Sf
    Global Software Support Engineer (2nd Level Support) - Sofia

    Position is located at Sofia and reports to the Local L2 Support Manager.

    Software Group BG Support provides technical and functional assistance to SG’s customers globally. Position Requires on-call shifts duty.


    Main responsibilities:

    • Provide client support and technical issue resolution of IT requests via e-mail, phone and other electronic media for the internally developed product lines
    • Take ownership and coordinate resolution of customer’s service requests
    • Coordinate with other departments to complete customer requests
    • Document troubleshooting and problem­ resolution steps
    • Perform technical configuration in client environments
    • Perform product installation and provide training sessions for customers
    • Perform standard deployments and updates
    • Write and maintain User & Administration Guides
    • Create and maintain Knowledge Base articles

    Requirements:

    • Advanced troubleshooting and analytical skills
    • Knowledge of both Desktop and server Windows Operating Systems, installationtroubleshooting.
    • Experience with Cloud environments (Azure, AWS)
    • Knowledge of DNS, TCP/IP and other networking concepts
    • Basic understanding of query and data languages - T-SQL, JSON, XML
    • Understanding of syntax and runtimes of programming languages (JavaScript and Node.js, Java and JVM)
    • DBA skills – backing up and restoring databases, rebuilding indexes, investigating performance issues
    • Understanding of basic software product testing principles
    • Background in a Multi-tasking challenging environment
    • Excellent communication, interpersonal and organizational skills
    • Ability to listen and understand customer needs and present them to technical staff in a clear manner
    • Strong command of English language, both written and spoken
    • Innovative and customer oriented thinking 
    • Self-motivated and detail-oriented
    • Sound collaboration skills
    • Ready to travel abroad, if needed

    Will be considered as a plus:

    • Experience with software development tools, Source Control/Git
    • Experience of Proxies and Webservers (IIS, Apache, NGINX, HAProxy, STunnel)
    • Understanding of NoSQL databases
    • Understanding of Linux (installing applications, running services, file system permissions)
    • Understanding of VPNs – OpenVPN and/or IPSec
    • Experience with MS SQL server
    • Understanding of cryptography and TLS (SSL)

     

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  • Automation QA/ Test Engineer - Sofia, Bulgaria

    Ref#: 47
    Quality Engineering & Test Automation Engineer

    We are looking for Automation QA/Test Engineer.


    Main responsibilities:

    -         Responsible for the development and implementation of Quality Engineering & Test Automation practices, toolsets, and mechanisms spanning across teams, regions and all phases of software development, implementation and production support of the company products, solutions and services

    -         Develop test automation and quality assurance framework in regards with continuous integration and continuous release & delivery processes, integrating functional and non-functional quality requirements for performance, scalability, security, accessibility, and regression

    -         In close coordination with senior developers, system administrators and technical management, integrate, standardize, and implement of quality engineering automation tools and infrastructure

    -         Contribute to gathering and aggregating product and services quality metrics tracking and analysis capabilities

    -         Collaborate and participate in the growth of a globally distributed quality engineering/test automation practice and team

     

    Qualifications & Requirements:

    -         University Degree (Computer Science, Information Systems, TelCo is preferred)

    -         At least 1 year of experience in global Quality Engineering & Test Automation team in a complex client/server or heterogeneous Web and mobile software development environment

    -         Experience in implementing integrated testing frameworks and metrics driven controls

    -         Knowledge of incorporating test automation as integral part of the continuous integration and deployment

    -         Experience with and understanding of best industry practices as related to testing methods (static, dynamic, box approach), testing levels (unit, integration, component, system), and testing types 

    -         Previous hands-on experience as a QA engineer and/or developer

    -         Experience using a wide variety of quality and test automation tools and technologies

    -         Excellent problem solving, interpersonal communication and a good ability to work with people

    -         Fluent in English

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

     

     

    Read More
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  • Senior Android Applications Developer - Sofia, Bulgaria

    Ref#: 50
    Become the next Android Pro Super Hero!

    Software Group is a global technology company focused on end-to-end solutions for the financial sector. We serve a worldwide client base from seven main offices located in Bulgaria, Kenya, Ghana, Philippines, Mexico, India and Australia. All offices employ an experienced team of professionals, with an outstanding track record of handling complex financial development projects. We pride ourselves on delivering products and services, which adhere to the principles of quality, transparency and affordability. We strive to develop innovative, flexible, scalable and stable solutions that exceed industry standards.

    Position is located at the company headquarters in Sofia, Bulgaria. The team is developing mobile applications for sales/loan officer representatives, or network of agents, to process payment functions such as: money transfers, account opening, loan application, deposits/ withdrawals, balance enquiry, mobile top-ups or utility bill payments. These products are designed to help the MFI (Microfinance Institutions) organizations implement a truly branchless strategy via the use of Mobile technology.

    Main responsibilities:

    • Participate in the development of Android-based applications
    • Develop front-end and server-side components of the systems parts of mobile development projects
    • Participate in all phases of the product development life cycle 
    • Communicate with clients to ensure effective solutions are provided
    • Participate in architectural and framework evaluation
    • Identify bugs/potential problems and resolve them in a timely manner
    • Maintain and comply with the technical documentation

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications) 
    • At least 2 years of experience in Java software development 
    • At least 1 year experience in Android development
    • Strong OOP skills
    • Good understanding of client-server architectures
    • Previous experience with web technologies: HTTP, JSON, Web Services
    • Good understanding of business processes and project plans

    The following will be an advantage:

    • Experience in iOS or Windows Mobile
    • Experience with JavaScript and HTML
    • Exposure to wide range of technologies and frameworks
    • Experience with peripheral devices
    • Previous experience with payment transaction systems
    • Experience with SQL or NoSQL databases(MSSQL Server/Couchbase)
    • Very good communication skills
    • Good level of English language knowledge 
    • Good team player
    • Result orientation and efficiency


    What we offer:

    • Primary office location next to “The Mall” in the MHQ building
    • Opportunity to work for a global leader in development and implantation of delivery channels applications for the microfinance sector

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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  • JavaScript Software Developer

    Ref#: JSD
    JavaScript Software Developer

    Main responsibilities:

    • Implement back-end services for specific business cases or system functionalities
    • Implement front-end interfaces and components using the MVC/MVP/MVVM approach
    • Integrate with third-party systems using various protocols (mainly JSON or XML)
    • Write or modify SQL procedures (if the appropriate skills are available)
    • Communicate with clients to ensure effective solutions are proposed for any issues or new features
    • Participate in architectural and framework evaluations
    • Identify bugs/potential problems and resolve them in a timely manner
    • Maintain and comply with the technical documentation and processes
    • Occasional travel abroad, as needed

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications)
    • At least 3 years of experience in full stack development using web technologies (front-end, middle tier and back-end)
    • Good understanding of how a standard web-based enterprise application is built
    • Ability to work on all layers of the application - front-end, back-end and database
    • Experience with JavaScript OOP or similar in Java/C#/C++ world
    • Experience with HTML, CSS, Ajax/jQuery, JSON
    • Experience with GIT or comparable version control system
    • Experience with full software release cycle (design, implement, document, test, deploy)
    • Experience in preparing and handling technical documentation
    • Good understanding of business processes and project plans
    • The following will be an advantage:
      • Experience with Android development
      • Exposure to wide range of technologies and frameworks
      • Experience in AngularJS, Bootstrap and/or SmartClient  (front-end), and Node.js (back-end) frameworks
      • Experience with application servers, web services and networking protocols
      • Knowledge of JavaScript Promises
      • Experience with SQL and/or NoSQL databases (MS SQL Server/Couchbase/CouchDB)
      • Experience with integration to third party back end systems
      • Experience in the banking domain
    • Very good communication skills
    • Very good or advanced level in English
    • Ability to work in a team and with customers
    • Results-oriented and effective 
    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    Read More
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  • Senior Back-end Node.js Developer

    Ref#: SBND
    Senior Back-end Node.js Developer

    We are looking for Senior Back-end Node.js Developer.


    Main Responsibilities:

    As а core member of our “R&D” or “Development & Implementation” teams you are going to be part of the module or integration design, development, implementation and continuous evolution of the backend core frameworks of our innovative multi-tier platforms and applications used across the globe. You are going to provide hands-on technology leadership and lead project implementations, utilizing the latest back-end technologies, development processes and integrating with various systems and services. 

     

    Qualifications & Requirements:

    JavaScript, Node.js, JavaScript promises, SQL and NoSQL databases, REST, SOAP, XML, JSON, SOA, ESB, full software engineering cycle.

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
    Apply
  • Senior Full-stack React/Node.js Developer

    Ref#: SFR/ND
    Senior Full-stack React/Node.js Developer

    We are looking for Senior Full-stack React/Node.js Developer.


    Main Responsibilities:

    As а key member of our “R&D” or “Development & Implementation” teams you are going lead and participate hands-on in the end-to-end design, development, implementation and continuous evolution of our innovative multi-tier platforms and applications used across the globe. You are going to provide technology leadership and lead small teams and project implementations, utilizing the latest technologies, development processes and integrating with various systems and services. 

     

    Qualifications & Requirements:

    JavaScript, Node.js, React.js, Redux, CSS3, JavaScript promises, SQL and NoSQL databases, REST, SOAP, XML, JSON, SOA, ESB, full software engineering cycle.

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
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  • Business Analyst

    Ref#: BA
    Business Analyst

    We are looking for Business Analayst.


    Qualifications & Requirements:

    Financial and/or Banking Software business knowledge (Core Banking Systems, Payment Services, Microfinance, etc.) gained through a functional or technical role is required. Previous BA experience for a software or financial services provider is a plus. Bachelor’s degree in Management Information Systems, Computer Science, Finance, other similar related field, or equivalent work experience. Outstanding organizational, documentation and analytical skills. English is mandatory, other languages are a plus. Ability to prioritize tasks efficiently with high levels attention of detail and the drive needed to improve processes on your own. Understanding of the software development life cycle and experience working directly with development or technical staff.

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.


    Read More
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  • Technical Writer - Sofia

    Ref#: TW/Sf
    Technical Writer - Sofia

     

    Main Responsibilities:

    • Create and maintain our documentation set: product & project documentation, user manuals, help files, release notes, etc.
    • Standardize information workflows and document templates for our software products and other deliverables
    • Interact with stakeholders (developers,  business analysts & subject experts) in order to gather relevant technical and business information
    • Work with multiple teams, projects and regions in order to collect, share and collaborate on documentation deliverables
    • Maintain customer knowledge bases and cooperate with the support team in order to facilitate customer access to information

    Qualifications & Requirements:

    • University degree in Computer Science, Engineering or equivalent preferred
    • Basic familiarity with the SDLC (stands for software development lifecycle) and software development
    • 2+ Proven working experience in technical writing of software documentation
    • Ability to deliver high quality documentation paying attention to detail
    • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
    • Excellent written skills in English
    • Good verbal and written communication skills
    • Must be able and prepared to make decisions in a difficult and pressured environment
    • Excellent presentation and interpersonal skills
    • Communication in multi-cultural/complex environments
    • Ability to manage changes
    • Results-oriented and effective

     

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
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  • Senior ATM Developers

    Ref#: SATMD
    Senior ATM Developers

    We are looking for Senior ATM Developers.


    Main Responsibilities:

    In this key role, you are going to take a part in the unification design and development of our next generation industry leading product that is used by hundreds of financial organizations worldwide. Work on ATM/POS EFT (Electronic Funds Transfer) switch implementation and configuration, which is driving ATM/POS networks. Configure ATMs – state tables, screens, etc. Integrate with third-party systems using various protocols (mainly ISO8583, NDC, DCC, JSON or XML). 

     

    Qualifications & Requirements:

    At least 3 years of experience in back-end system development. Good understanding of how a multi-tier enterprise application is built. Experience with JavaScript or within the Java/C++ world. Knowledge of ATM/POS switching and ISO8583 messaging standards. Experience in banking or financial services industry.

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
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  • Senior T24 Developers

    Ref#: ST24D
    Senior T24 Developers

    We are looking for Senior T24 Developers.


    Qualifications & Requirements:

    We are looking for a senior analyst/programmer with Temenos T24; you should have experience in at least one of the service areas of Core Banking projects like Implementation, Upgrade, Application Development and Maintenance across geographies.

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
    Apply
  • ATM/POS Software Developer

    Ref#: ATM/POS
    ATM/POS Software Developer

    Position reports to an implementation unit team lead.

    Main responsibilities:

    • Work on ATM/POS EFT (Electronic Funds Transfer) switch implementation and configuration which is driving ATM/POS networks
    • Configure ATMs – state tables, screens, etc.
    • Integrate with third-party systems using various protocols (mainly ISO8583, NDC, DCC, JSON or XML)
    • Communicate with clients to ensure effective solutions are proposed for any issues or new features
    • Participate in architectural and framework evaluations
    • Identify bugs/potential problems and resolve them in a timely manner
    • Maintain and comply with the technical documentation and processes
    • Occasionally travel abroad, as needed

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications)
    • At least 3 years of experience in back end system development
    • Good understanding of how a standard web-based enterprise application is built
    • Experience with JavaScript OOP or similar in Java/C#/C++ world
    • Experience with GIT or comparable version control system
    • Experience with full software release cycle (design, implement, document, test, deploy)
    • Experience in preparing and handling technical documentation
    • Good understanding of business processes and project plans
    • The following will be an advantage:
      • Knowledge of ATM/POS switching and ISO8583 messaging standards
      • Experience in banking or financial services industry
      • Experience with SQL and/or NoSQL databases (MS SQL Server/Couchbase/CouchDB)
    • Very good communication skills
    • Very good or advanced level in English
    • Ability to work in a team and with customers
    • Results-oriented and effective

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

     

    Read More
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  • Business Development Manager - Manila

    Ref#: BDM/Mla
    Business Development Manager - Manila

    Position is located in Manila and reports to the Regional Business Development Director.

    The role of the Regional Business Development Manager is to lead the region’s business development activities by establishing and managing the various business development and sales activities. In doing so the Business Development Manager will be working closely with the Regional senior management team to establish commercial strategies to grow market share and maximize the region’s financial performance through supporting order intake and by creating new revenue streams. It is the Regional Business Development Manager’s responsibility to implement the action plans related to these strategies with not only the BD dedicated resource but also by close interaction and coordination with the Global BD team and internal business support units (PreSales, Marketing and Commercial Operations).

    Main responsibilities:

    Business Development Activities:

    • Under the guidance of the Regional BD Director, develop BD Action Plans & targets for specific segment or market and deploy for high impact on top line growth
    • Lead the Sales Processes with potential clients and closing deals
    • Participate in the pre-sales process, building and delivering specific customer solutions
    • Prepare and/or lead the preparation of customized proposal of services
    • Champion the CRM process as part of having a view of the sales funnel of opportunities, proposals into order intake
    • Manage relationship with a network of contacts with potential clients, current clients, investors and donors
    • Weekly BD reporting for the region and monthly reporting to the Regional senior management team

    Marketing Activities

    • Prepare and disseminate internally updates on market trend, driver and competition landscape
    • Execute tasks from the Company Marketing and Sales Strategy
    • Participate as Company Representative at International Conferences and Forums
    • Input to Company Strategic Goals through helping in formulating company Processes, Policies, Product and Service Road maps

    Requirements:

    • University Degree (Computer Science, Economics, Management will be an advantage)
    • At least 5 years of experience in sales of technical-oriented professional services or software industry
    • Proven track record of meeting sales targets and experience in managing a sales team
    • Excellent analytical skills to understand the macro parameters and at the same time to pay attention to the details
    • Excellent command of each of the phases of the cycle of professional service sales
    • Good technical knowledge or ability to quickly grasp key concepts pertaining to the Banking, Microfinance or Telecommunications industries and, more specifically, Payment and Alternative Delivery Channels Solutions
    • Skills to present information in a clear and structured way, both in verbal and written form
    • Excellent writing and communication skills in English
    • Strong result orientation, organized and efficient work ethics
    • Must have good knowledge in price negotiation skills

    Desired candidate attributes:

    • Strong Leadership and drive
    • Great sense of initiative & strategic thinking
    • Team player
    • High sense of accountability
    • Ability to prioritize and meet deadlines
    • Excellent networking skills
    • Natural ability to build trust
    • Known to roll-up sleeves and step-in when necessary
    • Proven skills in effectively managing sales team
    • Negotiating skills and ability to convince, in closing
    • Excellent learning ability
    • Excellent command of Office series software

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
    Apply
  • Business Development Manager - Jakarta

    Ref#: BDM/Jkt
    Business Development Manager - Jakarta

    Position is located in Jakarta and reports to the Regional Business Development Director.

    The role of the Regional Business Development Manager is to lead the region’s business development activities by establishing and managing the various business development and sales activities. In doing so the Business Development Manager will be working closely with the Regional senior management team to establish commercial strategies to grow market share and maximize the region’s financial performance through supporting order intake and by creating new revenue streams. It is the Regional Business Development Manager’s responsibility to implement the action plans related to these strategies with not only the BD dedicated resource but also by close interaction and coordination with the Global BD team and internal business support units (PreSales, Marketing and Commercial Operations).

    Main responsibilities:

    Business Development Activities:

    • Under the guidance of the Regional BD Director, develop BD Action Plans & targets for specific segment or market and deploy for high impact on top line growth
    • Lead the Sales Processes with potential clients and closing deals
    • Participate in the pre-sales process, building and delivering specific customer solutions
    • Prepare and/or lead the preparation of customized proposal of services
    • Champion the CRM process as part of having a view of the sales funnel of opportunities, proposals into order intake
    • Manage relationship with a network of contacts with potential clients, current clients, investors and donors
    • Weekly BD reporting for the region and monthly reporting to the Regional senior management team

    Marketing Activities

    • Prepare and disseminate internally updates on market trend, driver and competition landscape
    • Execute tasks from the Company Marketing and Sales Strategy
    • Participate as Company Representative at International Conferences and Forums
    • Input to Company Strategic Goals through helping in formulating company Processes, Policies, Product and Service Road maps

    Requirements:

    • University Degree (Computer Science, Economics, Management will be an advantage)
    • At least 5 years of experience in sales of technical-oriented professional services or software industry
    • Proven track record of meeting sales targets and experience in managing a sales team
    • Excellent analytical skills to understand the macro parameters and at the same time to pay attention to the details
    • Excellent command of each of the phases of the cycle of professional service sales
    • Good technical knowledge or ability to quickly grasp key concepts pertaining to the Banking, Microfinance or Telecommunications industries and, more specifically, Payment and Alternative Delivery Channels Solutions
    • Skills to present information in a clear and structured way, both in verbal and written form
    • Excellent writing and communication skills in English
    • Strong result orientation, organized and efficient work ethics
    • Must have good knowledge in price negotiation skills

    Desired candidate attributes:

    • Strong Leadership and drive
    • Great sense of initiative & strategic thinking
    • Team player
    • High sense of accountability
    • Ability to prioritize and meet deadlines
    • Excellent networking skills
    • Natural ability to build trust
    • Known to roll-up sleeves and step-in when necessary
    • Proven skills in effectively managing sales team
    • Negotiating skills and ability to convince, in closing
    • Excellent learning ability
    • Excellent command of Office series software

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

    Read More
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  • Deputy Head of R&D

    Ref#: DH/RD
    Deputy Head of R&D

    Main Responsibilities:

    The Deputy Head of Research & Development (R&D), under the direction of the Head of R&D and in close collaboration with the Chief Systems Architect and the Process & Release Manager, will lead, manage and coordinate the work of the R&D software development teams located in Bulgaria, which are responsible for the design and development of the company new innovative software platforms and systems. 

    • Planning & Coordination
      • Under the direction of the Head of R&D and in close collaboration with the other technical managers, architecture & engineering team, and solution experts coordinate and actively participate in the planning, documentation, and design of company innovative unified platforms, core frameworks, components, business engines, integrations, and delivery channels
      • Coordinate development priorities and resource assignments based on a broader input from the other departments of the company 
    • Documentation & Processes
      • Ensures the adoption of streamlined development processes and methodologies, including agile development, KPI data gathering, reporting and analysis
      • Based on established software engineering processes and methodology, ensure that all architectural and design documents, diagrams, non-functional requirements, standards and best practices are followed and done on time and with high-quality
    • Training & Mentorship
      • Actively contribute to company design and development knowledge base (KB), knowledge-sharing channels and initiatives, internal and external training sessions, events & conferences, and professional development activities
      • Organize skills evaluation and training events for the R&D software and database development teams, and in coordination with the A&E experts, initiates and participates in the continuous knowledge transfer of the new platforms and technologies to the other departments
      • Occasional travel to customer sides, partner organizations ,conferences and other offices abroad, as needed
    • Technology Leadership
      • In close collaboration with the software architects and engineers, responsible for adopting and ensuring end-to-end architectural design and documentation of our next generation platforms and systems
      • Actively contribute to the research and selection of tools, frameworks, technologies, and process improvements and their implementation, including setup and training
    • Team Management:
      • Under the direction of the company Head of R&D and in close collaboration with the Head of Architecture & Engineering, the Deputy Head of R&D is leading some of the most strategically critical teams, responsible for the innovation, development, and ongoing enhancement of the company new platforms and systems
      • Manage all Bulgaria-based R&D software & database development teams, distributing work, resources and priorities
      • Grow and expand the R&D development teams to meet company long-term objectives, assuring team’s high-level of quality, professionalism, productivity and commitment

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications)
    • At least 2 years as a Software Development Manager on complex mission critical systems for a multi-national company 
    • At least 5 years of prior to manager hands-on experience in full stack enterprise-level development using web, mobile and database technologies
    • Deep understanding of highly scalable and secure multi-tier and multi-channel enterprise application’s architecture
    • Experience with managing the full software development lifecycle in an R&D environment, including  employing agile (SCRUM or SAFe) methodology
    • Experience with design and development of SOA, enterprise service bus (ESB), business engines, and data mapping architectures
    • Senior-level experience with JavaScript functional programming and/or in OOP in Java/C#/C++ world
    • Senior-level experience with database design and performance optimizations of SQL and/or NoSQL databases
    • Experience with hybrid and mobile technologies would be an advantage
    • Experience with Node.js would be a huge advantage
    • Experience with scalable cloud applications, web services, various networking protocols and integration to third party back-end systems
    • Experience in and passion about planning and coordination of knowledge sharing and professional development of others, including teaching and coaching
    • Experience in the financial systems and/or telecom domain would be an advantage
    • Fluent in English 

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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  • Global Software Support Engineer (1st Level Support)

    Ref#: L1
    Global Software Support Engineer (1st Level Support)
    Position reports to the Local Support Manager. 

    Software Group BG Support provides technical and functional assistance to SG’s customers globally. L1 Duty Shifts will provide 24x7x365 support.

    Main responsibilities:
    • Provide client support and technical issue resolution of IT requests via e-mail, phone and other electronic media for the internally developed product lines
    • Take ownership and coordinate resolution of customer’s service requests
    • Coordinate with other departments to complete customer requests
    • Document troubleshooting and problem­ resolution steps
    • Perform technical configuration in client environments
    • Perform product installation and provide training sessions for customers
    • Perform standard deployments and updates
    • Write and maintain User & Administration Guides
    • Create and maintain Knowledge Base articles

    Requirements:
    • Knowledge of both Desktop and server Windows Operating Systems, installationtroubleshooting
    • Knowledge of DNS, TCP/IP and other networking concepts
    • Basic understanding of query and data languages - T-SQL, JSON, XML
    • Understanding of basic software product testing principles
    • Advanced troubleshooting and analytical skills
    • Background in a Multi-tasking challenging environment
    • Excellent communication, presentation and organizational skills
    • Ability to listen and understand customer needs and present them to technical staff in a clear manner
    • Strong command of English language, both written and spoken
    • Innovative and customer oriented thinking 
    • Self-motivated and detail-oriented
    • Sound collaboration skills
    • Ready to travel abroad, if needed
    Will be considered a plus:
    • Experience with software development tools, Source Control/Git
    • Understanding of Proxies, Load balancers and Webservers (IIS, Apache, NGINX, HAProxy, STunnel)
    • Basic DBA skills
    • Experience with MSSQL server

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.


    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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  • UX Designer - Sofia

    Ref#: UXD/Sf
    UX Designer - Sofia

    Main responsibilities:

    • Designing user experiences with the tools suited for the stages in the design process, from sketching to wireframing and prototyping with mock-ups
    • Collaborating on user experience planning as part of the roadmap and functional definition of our standard platforms and applications
    • Researching interaction design trends
    • Researching technology trends
    • Capturing functional understanding in clear visual language and UX depictions
    • Supporting usability testing and verification of UX during the software development process

    Qualifications & Requirements:

    • 2+ years of UX design experience for Web and/or Mobile applications
    • Experience in Wireframe prototyping (experience with “Just In Mind  Prototiping” will be an advantage)
    • Experience in designing usable software solutions, in particular in the area of mobile applications and web-enabled enterprise applications
    • Experience with user interface design patterns and standard user-centered design (UCD) methodologies
    • Experience in working in agile software development
    • Understanding of requirements capturing methods, such as user stories
    • Understanding of common software development practices
    • The following will be an advantage:
      • Active interest in digital technologies and their impact for enterprises
      • Experience in mobile development for Android and/or iOS ecosystems and devices
      • Work experience in a global technology and/or financial company
      • Very good communication (verbal and written) skills in both
      • Very good level of English
      • Ability to work well in a team

     

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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  • Scrum Master - Sofia

    Ref#: SM/Sf
    Scrum Master - Sofia

    Position is located in Sofia, Bulgaria and reports to the Platform & Process Manager.


    Main responsibilities:

    • Lead and facilitate the R&D Agile and Scrum or Kanban related activities and process

    • Transfer the platform portfolio plan, roadmap and requirements into project activities, timelines, and tasks

    • Lead and facilitate the task estimation process

    • Facilitate the daily standups

    • Help the teams maintain their burndown chart

    • Set up retrospectives, sprint reviews or sprint planning sessions

    • Shield the team from interruptions during the sprint

    • Remove obstacles that affect the team

    • Encourage collaboration between Scrum teams and platform owners

    • Based on new or established processes and methodology, ensures that all technical documents, diagrams, non-functional requirements, standards and best practices are followed and done on time and with high-quality   

    • Create and maintain our documentation set: product & project documentation, user manuals, help files, release notes, etc.;

    • Standardize information workflows and document templates for our software products and other deliverables;

    • Interact with stakeholders (developers,  business analysts & subject experts) in order to gather relevant technical and business information;

    • Work with multiple teams, projects and regions in order to collect, share and collaborate on documentation deliverables;

    • Contribute to and maintain customer knowledge bases and cooperate with the support team in order to facilitate customer access to information

    • Inspire positive change, innovation, collaboration, professionalism and excellence

    • Occasionally travel to customer sides and other offices abroad, as needed



    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications)

    • Scrum Master / PPM / PMI / PMBok certifications would be an advantage

    • Deep understanding of highly scalable and secure multi-tier and multi-channel enterprise application’s architecture

    • Experience with design and development of SOA, enterprise service bus (ESB), business engines, and data mapping architectures

    • Experience with Node.js would be an advantage

    • Experience with scalable cloud applications, web services, various networking protocols and integration to third party back-end systems

    • Experience in and strive about problem solving, research & prototyping, standards, technical designs, UML diagrams, and architecture documentation

    • Experience in and passion about planning and coordination of knowledge sharing and professional development of others, including teaching and coaching

    • Experience in the financial systems and/or telecom domain would be an advantage

    • Experience in document management and information workflow processes

    • Experience creating document management infrastructures from the ground up

    • Experience in web technologies (HTML5, CSS, JavaScript) will be considered a plus

    • Experience in graphic design, diagrams and other artifacts will be considered a plus

    • Fluent in English and professional-level experience in writing technical documents

    • Capable of working under low supervision and collecting/compiling all the required information from multiple sources

    • Capable of multitasking and ability to work on multiple projects and set of documents in parallel

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  • Delivery Manager - Sofia

    Ref#: DM/Sf
    Delivery Manager - Sofia

    The Delivery Manager will be responsible for the overall direction, execution, monitoring, and change management of the established in the department product delivery process. He or she will monitor the proper task and work distribution between the development resources, synchronize the work with the QA team, and ensure a seamless and continuous delivery process.

     

    Main responsibilities:

    • Manage and monitor the established delivery process, ensure its correct execution, present status reports, and follow-up on decisions taken
    • Participate in planning the delivery scope of each scheduled release on the product roadmap
    • Prioritise the work that needs to be done against the capacity and capability of the teams involved
    • Understand the product development scope and ensure that scope is accomplished on time
    • Provide enthusiastic and encouraging feedback on priorities, objectives, and expectations
    • Handle any overheads affecting the current delivery scope with regard to deadlines and quality standards
    • Ensure that senior management and all stakeholders get regular status updates and have good visibility on the product delivery progress
    • Ensure that all the teams have access to the required functional and technical specifications, direction, and resources
    • Seek constructive outcomes in discussions, challenging traditional assumptions while remaining willing to compromise when it is beneficial to progress
    • Provide very clear short and long term goals to the team members
    • Manage risks, problems, and issues in the product delivery operations

    Requirements:

    • Master or Bachelor’s degree (Computer Science, Economics or Management will be advantage)
    • At least 2 years of experience in product delivery management or 3 years of experience in project management in the software industry and a very good understanding of IT fundamentals
    • Proven experience in people and communication management, strategic planning, task and resource management
    • Full Software Development Life Cycle (SDLC) experience
    • Ability to work in a mixed nationality team
    • Critical thinking and problem solving skills
    • Proficient level in English
    • Knowledge of BPMN, EPC, and similar is a huge advantage
    • Working experience with VSTS is an advantage
    • Experience in Agile and Kanban methodologies is an advantage
    • Knowledge of PowerBI (reports extraction) is an advantage
    • Knowledge in financial services and systems or the banking business in an advantage
    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
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  • CEO Support - Sofia

    Ref#: CS/Sf
    CEO Support - Sofia

    Summary:

    Reporting directly to the CEO, the CEO Support provides executive support in a one-on-one working relationship. The CEO Support serves as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO Office. The CEO Support also serves as a liaison to the board of directors and senior management team; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. The CEO Support must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The CEO Support will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

    Position is located at company’s Head Quarters in Sofia and reports to the CEO.

    Main responsibilities:

    Executive Support 

    • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
    • Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEO's different initiatives.
    • Provides a bridge for smooth communication between the CEO's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
    • Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
    • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO, some of which may have organizational impact.
    • Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
    • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters, produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics to facilitate the CEO's ability to effectively lead the company.
    • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

    Senior Management Liaison

    • Assists in coordinating the agenda of senior management team meetings and off-sites, and all-staff meetings
    • Attends management meeting and takes minutes of meetings

    Qualifications:

    • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
    • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners
    • Expert level written and verbal communication skills
    • Demonstrated proactive approaches to problem-solving with strong decision-making capability
    • Emotional maturity
    • Highly resourceful team-player, with the ability to also be extremely effective independently
    • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
    • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
    • Forward looking thinker, who actively seeks opportunities and proposes solutions

    Requirements:

    • Bachelor's degree required
    • Strong work tenure: at least five years of experience supporting C-Level Executives or similar experience in the consulting area
    • Experience and interest in internal and external communications, partnership development, and fundraising
    • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
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  • Business Development Manager – South Asia

    Ref#: BDM/SA
    Business Development Manager – South Asia

    Position is located in India and reports to the Regional Business Development Director.

    The role of the Regional Business Development Manager is to lead the region’s business development activities by establishing and managing the various business development and sales activities. In doing so the Business Development Manager will be working closely with the Regional senior management team to establish commercial strategies to grow market share and maximize the region’s financial performance through supporting order intake and by creating new revenue streams. It is the Regional Business Development Manager’s responsibility to implement the action plans related to these strategies with not only the BD dedicated resource but also by close interaction and coordination with the Global BD team and internal business support units (PreSales, Marketing and Commercial Operations).

    Main responsibilities:

    Business Development Activities:

    • Under the guidance of the Regional BD Director, develop BD Action Plans & targets for specific segment or market and deploy for high impact on top line growth
    • Lead the Sales Processes with potential clients and closing deals
    • Participate in the pre-sales process, building and delivering specific customer solutions
    • Prepare and/or lead the preparation of customized proposal of services
    • Champion the CRM process as part of having a view of the sales funnel of opportunities, proposals into order intake
    • Manage relationship with a network of contacts with potential clients, current clients, investors and donors
    • Weekly BD reporting for the region and monthly reporting to the Regional senior management team

    Marketing Activities

    • Prepare and disseminate internally updates on market trend, driver and competition landscape
    • Execute tasks from the Company Marketing and Sales Strategy
    • Participate as Company Representative at International Conferences and Forums
    • Input to Company Strategic Goals through helping in formulating company Processes, Policies, Product and Service Road maps

    Requirements:

    • University Degree (Computer Science, Economics, Management will be an advantage)
    • At least 5 years of experience in sales of technical-oriented professional services or software industry
    • Proven track-record of meeting sales targets and experience in managing a sales team
    • Excellent analytical skills to understand the macro parameters and at the same time to pay attention to the details
    • Excellent command of each of the phases of the cycle of professional service sales
    • Good technical knowledge or ability to quickly grasp key concepts pertaining to the Banking, Microfinance or Telecommunications industries and, more specifically, Payment and Alternative Delivery Channels Solutions
    • Skills to present information in a clear and structured way, both in verbal and written form
    • Excellent writing and communication skills in English
    • Strong result orientation, organized and efficient work ethics
    • Must have good knowledge in price negotiation skills

    Desired candidate attributes:

    • Strong Leadership and drive
    • Great sense of initiative & strategic thinking
    • Team player
    • High sense of accountability
    • Ability to prioritize and meet deadlines
    • Excellent networking skills
    • Natural ability to build trust
    • Known to roll-up sleeves and step-in when necessary
    • Proven skills in effectively managing sales team
    • Negotiating skills and ability to convince, in closing
    • Excellent learning ability
    • Excellent command of Office series software

    Should you be interested in working with us based on the above, then please send your CV

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
    Software group BG is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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  • Office Assistant - Sofia

    Ref#: OA/Sf
    Office Assistant - Sofia

     

    Position is located at company headquarters in Sofia, Bulgaria and reports to the Head of HR & Administration.

    Main responsibilities:

    • Overall responsibility for the coordination and organization of all administrative office activities incl. work towards constant improvement of the office environment 
    • Welcome guests and act as a host in the meeting rooms
    • Responsible for different kind of travel arrangements for staff and guest of the company
    • Coordination and organization of appointments and meetings 
    • Document flow administration 
    • Preparation of documents, reports and correspondence 
    • Maintaining supplies by checking stock to determine inventory levels

     

    Requirements:

    • Previous experience as Administrative Assistant/Office Manager – at least 2 years 
    • Excellent computer skills - Microsoft Office 
    • Bright, enthusiastic person with a kind attitude to visitors and colleagues
    • Attention to detail and neatness Confidence in speaking and writing in Bulgarian and English
    • Ability to coordinate and organize several tasks and priorities in a busy environment

     

    What we offer:

    • Office location next to The Mall
    • Additional perks and social benefits
    • Opportunity to be part of a global HR and Administration team 
    • Opportunity to influence the ongoing development of leading HR initiatives in a global company
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  • Business Presales Specialist - Sofia

    Ref#: BPS/Sf
    Business Presales Specialist - Sofia

    Position Overview

    The Business Presales Specialist (BPS) supports sales productivity and deal flow by providing solution and product expertise as required. Provides business expertise in support of presales activities in the assigned market. Assists in the analysis, qualification and design of particular solutions. May assist in the development of responses to customer requests and proposals as required. The Business Presales Specialist coordinates technical presales activities, transfers industry, business and product knowledge to customers via good writing, verbal and presentational skills. The BPS will assist in all levels of business account planning and accompanies Business Development Managers on visits to customers. Also, the Business Presales Specialist will assist with the development of formal sales proposal, presents, and differentiates product offerings at a technical level from the competition. 

    Reports to: Head of Presales

    Interacts with: Global Sales Manager, Business Develpment Team, Implementation and Development, R&D, Marketing, Product Owners, Standardization Team and Support

     

    Job Responsibilities

    • Liaise with Business Development staff to identify solution components and technical solution architecture as necessary
    • Support with technical qualification of sales opportunities
    • Provide in depth and solid answers to questions in a Request for Information(RFI) or a Request for Proposal(RFP) Build custom demonstrations
    • Assist in remote product demonstrations to potentials customers (subject to at least two business days prior notice)
    • Execute business calls and remote meetings with potential customers where required; typically as a business resources called upon by the Business Development person
    • Maintain detailed product knowledge and understanding of actual product implementations, lessons learned, pitfalls to avoid and suggestions for future projects
    • Coordinate closely with Business Development, sales support (Partners and Marketing, Product Owners and Standardization team), and service resources to align solution design with customers’ business requirements
    • Document SG’s service solutions to meet customer and sales objectives; complete required presales documentation quickly and accurately
    • Qualify sales opportunities in terms of customer business requirements, competition, decision making process and funding
    • Support at external and internal customer facing events

    Skills, Ability & Experience

    • Educated to degree level
    • Excellent presentation skills
    • Excellent organisation skills
    • Proven ability to multi task and prioritise under pressure
    • Ability to discuss and demonstrate business benefits and value to a customer of a technical solution
    • Willingness to travel  
    • A record of achievement and technical solution expertise is a plus
    • Product certification, engineering credential, or equivalent technical credential is a plus

     

     
     

     

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  • Software Sales/ Business Development Manager – Europe

    Ref#: BDM/Eu
    Software Sales/ Business Development Manager – Europe

    Summary:

    The role of the Business Development Manager is to lead the region’s business development activities by establishing and managing the various business development and sales activities. Incumbent will be working closely with the Regional senior management team to establish commercial strategies to grow market share and maximize the region’s financial performance through supporting order intake and by creating new revenue streams. It is the Regional Business Development Manager’s responsibility to implement the action plans related to these strategies with not only the Business Development dedicated resource but also by close interaction and coordination with the Global Business Development team and internal business support units (PreSales, Marketing and Commercial Operations).

    Main responsibilities:


    Business Development Activities

    • Promote Software Group products and services in the territory allotted to you.
    • Develop sales strategies to build a good sales pipeline in the financial sector in your territory.
    • Generate leads, handle enquiries, meet prospects, submit proposals and take deals to fruition in association with your department head.
    • Develop and manage a quality partner network in your territory to enable gain market visibility and local presence for Software Group products and services in your territory.
    • Prepare and/or lead the preparation of customized proposals and RFPs and ensure comprehensive and timely response, liaising closely with the presales team.
    • Agree on targets and work towards their achievement.

    Marketing Activities

    • Handle marketing mandates such as advertising, brand building, organizing such as workshops, seminars and ensure participation in major events.
    • Prepare and disseminate internal updates on market trends, drivers and competition landscape.

    Account Management Activities

    • Develop and manage strong relationship with all relevant stakeholders at the customer and if necessary the relevant third parties as well
    • Manage the business and commercial side of Change Requests
    • Identify opportunities for up selling of all Software Group solutions 

     

    Qualifications & Requirements:

    • University Degree (Computer Science, Economics, Management will be an advantage)
    • At least 5 years of experience in sales of technical-oriented professional services or software industry
    • Proven track-record of meeting sales targets and experience in managing a sales team
    • Excellent analytical skills to understand the macro parameters and at the same time to pay attention to the details
    • Excellent command of each of the phases of the cycle of professional service sales
    • Good technical knowledge or ability to quickly grasp key concepts pertaining to the Banking, Microfinance or Telecommunications industries and, more specifically, Payment and Alternative Delivery Channels Solutions
    • Skills to present information in a clear and structured way, both in verbal and written form
    • Excellent writing and communication skills in English
    • Strong result orientation, organized and efficient work ethics
    • Must have good knowledge in price negotiation skills
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  • Manager Internal Process Tools - Sofia

    Ref#: MIPT/Sf
    Manager Internal Process Tools - Sofia

    The position is located in Sofia, Bulgaria and reports to the Platform & Process Manager.

     

    Main responsibilities:

    • Lead, facilitate and control the Software Group usage and further implementation of internal work collaboration and process tools.

    • Together with the PPM manager and PPM release manager depict the need, change indication and implementation of the internal tools roadmap.

    • Work with all internal teams to understand their processes and configure tools to suit their processes.

    • Manage changes for custom configuration of Atlassian related product changes (spaces, workflows, permission schemes, custom scripts etc.).

    • Work with other teams on technical change roadmap, including system upgrades and plugin updates/installs perform business process analysis to determine how changes can be implemented in JIRA, including workflow, standardization and Agile delivery methodologies.

    • Implement change management process for managing Atlassian and related toolsets configurations across all implemented instances.

    • Provide consultation, guidance and recommendations for how the business process could change to maximize development tools implementation.

    • Create, maintain and customize Atlassian project configurations including workflows, custom fields, permissions and notifications.

    • Design and implement permissions in the relevant systems to ensure that users only have access to the correct data work.

    • Create best practice material and training documentation for internal usage.

    Requirements:

    • University Degree (preferably in Computer science, Information systems, Mathematics, or Telecommunications);

    • Experience in and drive to analyze complex business processes, with the focus to determine process improvement possibilities to support the need for internal process tool improvements and or extension of tools used;

    • Experience with the usage and configuration of Atlassian related tool set;

    • Experience in and strive about problem solving, research & prototyping, standards, technical designs, UML diagrams, and architecture documentation;

    • Experience in and passion about planning and coordination of knowledge sharing and professional development of others, including teaching and coaching;

    • Capable of working under low supervision and collecting/compiling all the required information from multiple sources;

    • Capable of multitasking and ability to work on multiple projects and set of documents in parallel;

    • Experience in web technologies (HTML5, CSS, JavaScript) will be considered a plus;

    • Experience in graphic design, diagrams and other artefacts will be considered a plus;

    • Experience in banking, finance or microfinance industry will be considered a plus;

    • Experience creating document management infrastructures from the ground up;

    • Fluent in English and professional-level experience in writing technical documents.
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  • Software Sales/ Business Development Manager – Middle East

    Ref#: BDM/ME
    Software Sales/ Business Development Manager – Middle East

    Summary:

    The role of the Business Development Manager is to lead the region’s business development activities by establishing and managing the various business development and sales activities. Incumbent will be working closely with the Regional senior management team to establish commercial strategies to grow market share and maximize the region’s financial performance through supporting order intake and by creating new revenue streams. It is the Regional Business Development Manager’s responsibility to implement the action plans related to these strategies with not only the Business Development dedicated resource but also by close interaction and coordination with the Global Business Development team and internal business support units (PreSales, Marketing and Commercial Operations).

     

    Main responsibilities:


    BusinessDevelopmentActivities

    • Promote Software Group products and services in the territory allotted to you.
    • Develop sales strategies to build a good sales pipeline in the financial sector in your territory.
    • Generate leads, handle enquiries, meet prospects, submit proposals and take deals to fruition in association with your department head.
    • Develop and manage a quality partner network in your territory to enable gain market visibility and local presence for Software Group products and services in your territory.
    • Prepare and/or lead the preparation of customized proposals and RFPs and ensure comprehensive and timely response, liaising closely with the presales team.
    • Agree on targets and work towards their achievement.

    MarketingActivities

    • Handle marketing mandates such as advertising, brand building, organizing such as workshops, seminars and ensure participation in major events.
    • Prepare and disseminate internal updates on market trends, drivers and competition landscape.

    Account Management Activities

    • Develop and manage strong relationship with all relevant stakeholders at the customer and if necessary the relevant third parties as well
    • Manage the business and commercial side of Change Requests
    • Identify opportunities for up selling of all Software Group solutions 

     

    Qualifications & Requirements:

    • University Degree (Computer Science, Economics, Management will be an advantage)
    • At least 5 years of experience in sales of technical-oriented professional services or software industry in Middle East region
    • Experienced in selling financial solutions and knowledge of delivery channels is a plus
    • Proven track-record of meeting sales targets and experience in managing a sales team
    • Excellent analytical skills to understand the macro parameters and at the same time to pay attention to the details
    • Excellent command of each of the phases of the cycle of professional service sales
    • Good technical knowledge or ability to quickly grasp key concepts pertaining to the Banking, Microfinance or Telecommunications industries and, more specifically, Payment and Alternative Delivery Channels Solutions
    • Skills to present information in a clear and structured way, both in verbal and written form
    • Excellent writing and communication skills in English
    • French language is a plus
    • Strong result orientation, organized and efficient work ethics
    • Must have good knowledge in price negotiation skills

    General Requirements for All SG Employees

    • Must have a positive, get-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
    • Must understand and buy into the core values, vision and mission of the company
    • Must have a drive for professional development and actively engage in team improvements
    • Must speak English fluently and have clear writing skills for communicating with customers and colleagues

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

     

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  • Project Coordinator - Sofia

    Ref#: PC/Sf
    Project Coordinator - Sofia

    Summary:

    The Project Coordinator role includes coordination of work activities, service delivery, and follow-up of delivery progress, customer communication and task allocation. Key interface points are Customers, Development and Project Management teams. Regular and concise communication with efficient and timely coordination of activities across all teams is vital to ensure the team receive the highest quality of service delivery.

    Position is located at Company’s Head Office in Sofia, Bulgaria and reports to Head of PMO.

    Main responsibilities:

    • Maintain and monitor project plans, project schedules, work hours, budgets and expenditures
    • Ensurе the effective preparation and delivery of all project events and meetings, and production of all necessary documentation
    • Regular liaison with the Head of PMO on all project-related matters
    • Takе responsibility for the effective flow of information between team members, participants in project and department activities
    • Review projects budgets and invoice audit
    • Evaluate project activity and report on project progress to the PMO
    • Lead and coordinate small projects
    • Preparе necessary presentation materials for meetings
    • Provide administrative support as needed
    • Manage the business and commercial side of Change Requests
    • Identify opportunities for up selling of all Software Group solutions
    • Bachelor’s degree in business or technical field of study
    • Exceptional verbal, written and presentation skills
    • Ability to work effectively both independently and as part of a team
    • Extremely organized and effective
    • Very good competency in Microsoft applications including Word, Excel and Outlook
    • Process oriented with knowledge of projects processes and procedures

    Qualifications & Requirements:

    General Requirements for All SG Employees

    • Must have a positive, get-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
    • Must understand and buy into the core values, vision and mission of the company
    • Must have a drive for professional development and actively engage in team improvements
    • Must speak English fluently and have clear writing skills for communicating with customers and colleagues

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

     

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  • Industry Marketing Expert - Sofia

    Ref#: IME/Sf
    Industry Marketing Expert - Sofia

    Position is located at Company’s Head Office in Sofia, Bulgaria and reports to the Global Marketing Manager.

    Responsibilities:

    • Industry knowledge:
      • know in details the specifics of the industry, the needs, pain-points and challenges of the potential customers, the value and benefits they are looking for
      • know the different players in the industry and their roles and interconnections, identify buying personas and formulate value propositions
      • conduct thorough market, industry and competition research and analysis
      • produce needed internal documentation to share insights
    • Participate in creating value propositions, messaging and positioning of the company by industry and by solution
    • Create and manage content for company and solutions presentations, brochures, speaker content, customer and partner video tutorials, webinars, whitepapers, email campaigns  
    • Manage digital content like blogs, social media, digital content marketing
    • Manage website content, organize lead generation activities through the website; responsible for SEO, web reports and analytics
    • Prepare content for internal sales readiness partner trainings by industry and solution
    • Assist in all lead generation activities and campaigns with industry specific content
    • Engage with and support Sales, Pre-sales, Product management teams and others

    Requirements:

    • University degree in Marketing or Business
    • At least 3 years of marketing experience
    • Previous experience with product marketing and content management is required
    • Experience in digital marketing is a benefit
    • Knowledge of marketing principles, practices, tactics and tools
    • Understanding of the banking and financial industry is considered a plus
    • Great communication and presentation skills
    • Strong analytical and organizational skills
    • Strong influencing and consensus-building skills
    • Critical and creative thinking, attention to detail
    • Fluent English, proficiency in writing in English; command of additional languages will be considered a plus

    General Requirements for All SG Employees:

    • Must have a positive, get-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
    • Must understand and buy into the core values, vision and mission of the company
    • Must have a drive for professional development and actively engage in team improvements
    • Must speak English fluently and have clear writing skills for communicating with customers and colleagues

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

     Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.


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  • QA Team Lead - Sofia

    Ref#: QATL/T
    QA Team Lead - Sofia
    The QA Team Lead will be responsible for the quality control of the product by revising the current methodology and processes, updating or establishing new ones as necessary, and integrating them seamlessly in the Delivery process of the company. He/ she will organize the day to day work of the QA team and act as a key point of contact for all quality assurance tasks.


    Main responsibilities:
    • Supervise the day to day work of the QA team
    • Manage the QA methodology and policies
    • Establish and evolve internal QA processes based on the business requirements, industry-accepted best practices, and the company standards
    • Develop, implement, and maintain a QA toolkit – templates, test plans, test cycles, test cases, and standardized reports
    • Ensure the compliance with the implemented processes and QA toolkit
    • Ensure that senior management and all stakeholders get regular status updates on the product quality progress
    • Develop test scenarios and test cases for each distinct functionality based on the provided use cases
    • Develop and maintain automation testing processes and tools
    • Review automation testing reports and communicate any encountered issues
    • Identify and recommend improvements to the product

    Requirements:
    • Master or Bachelor’s degree (Computer Science will be an advantage)
    • At least 3 years of experience in Quality Assurance for software products and good understanding of IT fundamentals
    • Good understanding of the full SDLC
    • In depth knowledge and experience with software testing tools and processes
    • Working experience in VSTS and MS Test Manager will be an advantage
    • Experience in Kanban methodology will be an advantage
    • FinTech or Banking experience will be an advantage
    • Able to work with a high degree of flexibility and initiative
    • Critical thinking and problem solving skills
    • Experience in people and team management will be an advantage
    • Proficiency in English

    What we offer:
    • Office location next to The Mall
    • Additional perks and social benefits

    Should you be interested in working with us based on the above, then please send your CV in English. References are highly valued.

    All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

    Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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