Software Group's (SG) Agent Banking solution provides a cost effective way to reach a larger number of customers through a network of agent representatives, whilst still allowing you operational control and delivery of the desired customer experience.
The SG Agent Banking solution allows customers to access a range of banking services including:
- Cash deposit and withdrawal
- Loan repayments and disbursements
- Funds transfer
- Pay bill
- Balance enquiry
- Avoid travel to and queues at branches
SG Agent Banking enables you to:
- Reach customers beyond your branch network
- Minimize the overhead costs to serve remote customers
- Customise the functionality available to agents and customers
Potential benefits for the Agent include:
- Increased sales from additional customer reach
- Increased credibility via affiliation with a financial institution
- Additional revenue from commissions and other incentives.