Software Group (SG) offers a Data Warehousing and Reporting Solution that is designed to work with any MIS/CRM/ERP that uses a relational database or has an integration gateway. The core functionality of the solution is based on the extraction of data snapshots from one or more MIS/CRM/ERP databases to the data warehousing solution, and from there providing tools to use the data for analysis and reporting purposes.

SG Data Warehouse is designed to provide the data foundation needed to support any organization’s business intelligence needs. It provides capabilities for data access and processing across systems and platforms, as well as integrated data quality checks, which are critical for producing accurate and consistent reports. In many cases it is much more efficient to have reports that are executed by the system, and then saved in a repository so that users can instantly and directly access the reported data. In these cases SG Data Warehouse operates based on pre-defined schedules whereby specific reports are extracted from the core system and then stored in the data warehouse’s reports repository. The solution also enables user-friendly and flexible visualization of this type of complex or high volumes data (dashboards), so that reports are not only shown in regular tabular formats, but also in graphical representations.

The main benefits that SG Data Warehouse provides are:

  • Integration of data from multiple source systems, enabling a central view across the enterprise
  • Improved data quality, by providing consistent codes and descriptions, flagging or even fixing bad data
  • Presenting the organization's information in a consistent format designed specifically for the end user
  • Providing a single common data model for all data of interest regardless of the data's source
  • Reformatting the data so that it makes sense to the business users
  • Restructuring the data so that it delivers excellent query performance, even for complex analytic queries, without impacting the operational systems
  • Adding value to operational business applications, notably customer relationship management (CRM) systems